The information we collect during a booking or enquiry
· Address and postcode
· Email address
· Telephone number
· Other relevant information in response to your requests and processing your questions
How we use the information we gather
This information is used to understand your needs and requirements, to provide you with the best possible service and website experience with specific reasons:
· Booking and accounts record keeping.
· We may from time to time send promotional emails about special offers or other information which we think you will find of interest.
· Market research - we may use your information to contact you for feedback about your holiday experience.
We will only contact you by email and you will always have the option to unsubscribe from further correspondence. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We use the following social media platforms: Facebook
During enquiry interactions, if you send us a private or direct message via social media, the message will be stored by these platforms. For details of their privacy policies see below:
Security of your information
We are committed to ensuring that your personal information is secure and your details are safeguarded and we comply with General Data Protection Regulations 2018.
Keeping control of your personal information
We will never pass on your personal information to third parties unless we have your permission, or are required by law to do so.
Third party booking websites
The Greener Camping Club
In order to stay with us you need to be a member of the Greener Camping Club. We may enrol you at the point of booking, or you may already be a member. We have a written agreement with the Club about how your information may be used. The Greener Camping Club only holds your name and email address.
Links to external websites
Our website may have links to other websites which we think maybe of interest to you and our other website visitors. However we can not be held responsible for the content of those sites or information you may provide whilst visiting these sites.
All about you and your rights
Under the General Data Protection Act 2018, you may request details of personal information which we hold about you. If you would like a copy of the information we have, please write to us at this address: Cynefin Eco Camping, Pinged, Pembrey, Carmarthenshire, SA16 0JR