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Privacy Policy

This privacy policy sets out how Cynefin Eco Camping uses and protects personal information you supply when you use the website or make an enquiry.

We are committed to ensuring that your privacy is protected. Any information you provide while using the website, or in other communications, will only be used in accordance with this privacy policy. We do not participate in the disclosure or resale of customer data. No invasive tracking or targeted advertising happens on this website. We only engage in the collection of data essential to facilitate in providing products or services to you in a safe and efficient manner. We may review and change this policy in the future and will update this page. This policy is effective from 1st July 2018.


The information we collect during a booking or enquiry

·         Name

·         Address and postcode

·         Email address

·         Telephone number

·         Other relevant information in response to your requests and processing your questions

How we use the information we gather
This information is used to understand your needs and requirements, to provide you with the best possible service and website experience with specific reasons:

·         Booking and accounts record keeping.

·         We may from time to time send promotional emails about special offers or other information which we think you will find of interest.

We will only contact you by email and you will always have the option to unsubscribe from further correspondence.  We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Social Media
We use the following social media platforms:  Facebook, Instagram

During enquiry interactions, if you send us a private or direct message via social media, the message will be stored by these platforms. For details of their privacy policies see below:

Security of your information

We are committed to ensuring that your personal information is secure and your details are safeguarded and we comply with General Data Protection Regulations 2018.

Keeping control of your personal information

We will never pass on your personal information to third parties unless we have your permission, or are required by law to do so.

Third party booking websites

We use Cool Camping in connection with bookings. This means your personal information will be held on record with them. We have a written agreement with Cool Camping about how it protects your personal information. They have their own Privacy Policy on their website.

The Greener Camping Club

In order to stay with us you need to be a member of the Greener Camping Club. We may enrol you at the point of booking, or you may already be a member. We have a written agreement with the Club about how your information may be used. The Greener Camping Club only holds your name and email address.

Links to external websites

Our website may have links to other websites which we think maybe of interest to you and our other website visitors. However we can not be held responsible for the content of those sites or information you may provide whilst visiting these sites.

All about you and your rights
Under the General Data Protection Act 2018, you may request details of personal information which we hold about you. If you would like a copy of the information we have, please write to us at this address: Cynefin Eco Camping, Pinged, Pembrey, Carmarthenshire, SA16 0JR

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